Refund Policy
Effective October 28, 2026 · Froedge incorporated
Refund period
We offer a 30-day money-back guarantee for purchases from Froedge incorporated, including chip packs and VIP subscription payments. You may request a full refund within 30 days of the relevant payment date. Approved refunds are returned through Stripe to the original payment method. This policy does not limit any statutory consumer rights.
How to request
Contact austinwesleyfroedge@gmail.com with your order information to request a refund or payment assistance. Refunds and any required account adjustments are handled after the purchase is reviewed. Play chips are not redeemable for cash; a purchase refund is not a chip withdrawal.